Refund Policy

Due to the nature of the work of Nexosol, 100% refund of product and service without analysis of the situation is not possible.  But we believe in 100% customer satisfaction hence a considerable refund policy needs to be placed to safeguard both the client and service provider (Nexosol).

  • In case of terminating the contract in the starting six days, the amount will be charged as per the working hours, and the payment will be refunded after 30 days of termination.
  • After 24 hours of signing the contract, a complete refund will be made by Nexosol.
  • Refund money will be credited to the account from which the payment was received.
  • Once the website development is started, no cancellation of the contract will be entertained. You can cancel the Website contract within 24 hours of purchasing the service.
  • Cancellations will be considered only if the client requests within 24 hours of purchasing the service. Hence, the cancellation request will not be granted if the orders have been communicated to the vendors/merchants/execution team. They have initiated the process of project delivery and working on them.
  • Orders placed for the same-day delivery cannot be canceled, and hence no refund will be given. 
  • In case of terminating the contract within starting 72 hours, the amount will be charged as per the working hours, and the payment will be refunded after 30 days of termination. After 72 hours, there will be no refund.
  • We can give you a 100% guarantee of a complete SEO-optimized website using “white hat”. But no guarantee of ranking on top pages of Google or any other search engines. It’s up to the search engine indexing.
  • If you feel that the received product is not shown on your website as per your needs, then you must contact us within 24 hours of the delivery of the product. Appropriate action will be taken by our customer service team.
  • No refunds will be made on effect of SEO ranking by search engine algorithms
  • Link building, a piece of SEO, is done depending on the data you give us. If the URLs given by you are not correct, then we won’t be answerable for any errors and there will be no refund.